Privacy Policy
Last updated: February 5, 2026
Semantic API ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.
Information We Collect
We collect information you provide directly:
- Account Information: Email address and password when you create an account
- Provider Credentials: API keys and OAuth tokens for third-party services you connect
- Usage Data: Queries you send through our API and their results
We automatically collect:
- Log Data: IP address, browser type, access times, and pages viewed
- Device Information: Device type and operating system
How We Use Your Information
- To provide and maintain our service
- To process your API requests
- To communicate with you about your account
- To improve our service and develop new features
- To detect and prevent fraud or abuse
Data Security
🔒 Your credentials are encrypted. All API keys and OAuth tokens are encrypted at rest using industry-standard encryption (AES-256). We never store credentials in plain text.
We use HTTPS for all data transmission. Access to user data is restricted to essential personnel only.
Third-Party Services
When you connect third-party providers (like Slack, GitHub, or Gmail), we access those services on your behalf using the credentials you provide. We only perform actions you explicitly request. We do not share your data with third parties except as necessary to provide our service.
Data Retention
We retain your account data for as long as your account is active. Query logs are retained for 90 days for debugging and analytics purposes. You can request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for data processing
Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or sell your data to advertisers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at: